General Manager - Ultra-Luxury Hotel, Dubai

About the role

A prestigious ultra-luxury hospitality operation in Dubai is seeking, through an international search, a General Manager who combines uncompromising guest experience with commercial performance, brand positioning and people leadership. The role reports to regional or group leadership and covers guest experience, people, brand, operations, commercial performance and P&L.

Key responsibilities

• Business and P&L: lead annual budgeting, forecasting and strategic planning; drive revenue, GOP and profitability; monitor RevPAR, ADR and occupancy; identify new revenue opportunities in rooms, F&B and ancillary services; manage costs while preserving the luxury experience.
• Luxury operations: oversee Rooms, F&B, Guest Relations, Housekeeping, Spa and supporting functions; set international luxury standards; personally oversee VIP and high-profile guest experiences.
• People and culture: lead the Executive Committee, build a high-performance culture, attract international talent, develop succession plans and engage a multicultural workforce.
• Commercial and brand: work with Sales, Marketing and Revenue teams; strengthen positioning in Dubai's luxury market; build relationships with international partners and travel networks; represent the property locally and internationally.
• Guest experience: anticipate guest expectations and turn every interaction into an opportunity for the property's reputation.

Required profile

• 15+ years of international hospitality experience.
• Significant General Manager / Hotel Manager leadership experience, with full P&L responsibility.
• Background in luxury or ultra-luxury 5-star hospitality.
• Strong knowledge of rooms and F&B operations and proven commercial and revenue management mindset.
• Experience managing large multicultural teams and a track record in guest experience.
• Excellent English; previous Middle East experience is a strong advantage.
• Pre-opening, repositioning or major transformation experience is particularly valued.

What we offer

• Monthly salary of AED 65,000 to 90,000, plus an executive bonus.
• Housing allowance and private medical insurance.
• Annual flights and relocation support.
• Additional executive benefits, with final compensation depending on the candidate's track record and the scope of the assignment.

Applications are made through the recruiter, Ali Professional.