هذه الوظيفة لم تعد متاحة
انتهت صلاحية هذه الوظيفة في 07/10/2026. لم تعد تقبل الطلبات.
Guest Service Agent – Hotel Front Desk
Anantara Hotels & Resorts · Dubai
وصف الوظيفة
About the role
The Guest Service Agent is the first point of contact for guests at Anantara Downtown Dubai. You will ensure a smooth and memorable stay by delivering courteous and professional service throughout the guest journey.
Key responsibilities
- Take reservations and manage bookings using the hotel’s Property Management System.
- Greet, register and check‑in guests efficiently.
- Provide accurate information, respond to enquiries and fulfill guest requests promptly.
- Handle billing, settle accounts and process payments at checkout.
- Maintain the front‑desk area, ensuring it is tidy and organized.
- Collaborate with other hotel departments to resolve any guest issues.
Required profile
- Strong focus on customer service and guest satisfaction.
- Prior experience in hotel front‑office operations is preferred.
- Excellent communication skills with fluency in English.
- Willingness to work shifts, weekends and public holidays.
Required skills
- Proficiency in Microsoft Office applications.
- Experience with Property Management Systems (PMS) is an advantage.
Questions fréquentes
لماذا تبلغ عن هذا العرض؟
اكتشف المزيد
الرواتب والأدلة وعمليات البحث في الإمارات العربية المتحدة.
الرواتب حسب المهنة
لديك سؤال حول هذا العرض؟
اطرحه هنا: ستصلك تفاصيل العرض كاملة عبر البريد الإلكتروني، فوراً.
عزز فرصك
حمّل سيرتك الذاتية وسنقترح عليك الوظائف التي تناسب ملفك.
جاري تحليل سيرتك الذاتية...
Anantara Hotels & Resorts
Dubai
عروض عمل ذات صلة
-
Assistant Guest Relations Manager
Marriott International Dubai -
Pastry & Chocolate Chefs – European Expansion
clair de lune advisory services Dubai -
Royal Service Agent – Arabic Speaking Telephone Operator
Fairmont Hotels & Resorts Dubai -
Remote Part‑Time Cook
fast-rh -
Health & Safety Supervisor
Millennium Airport Hotel Dubai