Head of Cabin Appearance

About the role

The Head of Cabin Appearance sets strategic direction and leads the end‑to‑end cabin appearance function, ensuring safe, compliant and commercially sustainable delivery of cleaning and dressing services across airline operations.

Key responsibilities

• Lead cabin appearance strategy, governance and operational performance for all airline customers.
• Oversee transit cleaning, deep cleaning, disinfection and cabin dressing services.
• Manage budgets, manpower planning, resources and commercial performance.
• Build and lead a high‑performing workforce through recruitment, training and succession planning.
• Maintain strategic relationships with airlines, airport authorities and key stakeholders.
• Drive continuous improvement, technology adoption and service enhancement programmes.
• Ensure compliance with safety, security, quality, hygiene, environmental and regulatory requirements.

Required profile

• Bachelor’s degree in Aviation Management, Airport Operations, Business Administration or related field (post‑graduate preferred).
• Minimum 11 years aviation/airport/airline experience, with at least 5 years in senior leadership.
• Proven experience leading large operational teams, managing budgets and service quality.
• Strong knowledge of aircraft turnaround operations, safety management and regulatory compliance.