Head of Growth and Operations

About the role

Stranger Soccer is the leading adult football platform in the UAE, operating across Dubai, Abu Dhabi, Sharjah and Ajman with 200+ games a month. It is looking for a Head of Growth and Operations to run the business day-to-day on everything that does not require physical presence. The role reports directly to the CEO and is the second-most senior position in the company.

Key responsibilities

• Own strategy, data, growth, systems and the operating rhythm, including strategic and commercial P&L visibility and margin management
• Run growth strategy covering acquisition, retention, pricing and membership economics, with weekly and monthly KPI reviews
• Manage paid acquisition and marketing spend, retention campaigns, SEO, GBP and partnerships, and map the customer journey
• Design and enforce SOPs, build reporting dashboards and coordinate with the HQ product team on the roadmap
• Manage three Field Growth Operators (one per emirate) and a remote Customer Service / Ops team of two, setting KPIs and coaching them
• Coordinate with external partners (SEO, legal, accounting, product) and take part in hiring and firing decisions
• Hand over to the team by Friday evening so weekend operations run smoothly

Required profile

• 5-8 years of experience, at least 3 in a growth-stage startup
• Background in marketplace, consumer tech, food delivery, ride-hailing, fitness or similar two-sided businesses strongly preferred
• Proven track record of growing and scaling a business with real numbers, not just advice
• Experience managing distributed teams or as a senior individual contributor across multiple workstreams
• English fluency essential; Arabic a bonus
• Comfortable with async communication, ambiguity and startup pace

Required skills

• Strong analytical ability: able to procure, analyse and act on data
• Ability to manage remote teams and set and track KPIs
• Clear, concise writing

Working hours are Monday to Friday, 11:00-19:00 UAE time, with extended availability until 21:00 on game nights; weekends are fully off. The role is remote, with no need to live in Dubai or attend games in person. Applications include a short note, a CV or LinkedIn profile, a summary of a growth or operations project, and a short video.