Head of Key Accounts – Regional MEA

About the role

RATIONAL, the world leader in commercial combi ovens, is seeking a Head of Key Accounts for its Middle East and Africa region. Based in Dubai, you will lead the strategic development of key accounts across the region and drive sustainable growth.

Key responsibilities

• Develop and execute the MEA Key Account strategy to increase market share and profitability.
• Lead, coach and develop the Key Account Management team to achieve high performance.
• Identify, target and grow strategic national and regional key accounts.
• Build senior relationships with key customers, planners, consultants and industry influencers.
• Lead customer presentations, demonstrations, cooking events and executive business reviews.
• Oversee field and laboratory trials, commercial negotiations and contract discussions.

Required profile

• 3‑5 years of leadership or sales management experience.
• Proven experience in Key Account Management and strategic account development.
• Strong understanding of structured sales processes and strategic selling methodologies.
• Technical understanding of professional kitchen design and workflow.
• Fluent English; Arabic is a plus.
• Willingness to travel extensively (≈60% of time).

Required skills

• Proficiency in Microsoft Office applications.
• Experience with CRM systems such as Salesforce.