Head of Operations – Aquatics

About the role

Hamilton Aquatics seeks a strategic Head of Operations to lead the aquatics departments, ensuring programmes are delivered safely, efficiently and in line with organisational goals. The role combines operational planning, stakeholder management and compliance oversight across multiple venues.

Key responsibilities

• Manage communication and relationships with internal and external stakeholders to ensure smooth daily operations.
• Oversee planning of teaching, coaching and lifeguarding staff requirements, including leave management and staff cover.
• Implement health and safety procedures, ensuring pool quality, staff compliance and proper site handovers.
• Coordinate pool and curriculum contract renewals and support due‑diligence activities for new contracts.
• Maintain operational data in the Hamilton Bay system and ensure compliance with local laws and governing‑body regulations.

Required profile

• Degree in Business, Administration or a related field.
• Minimum two years of management experience, preferably in operations or logistics.
• Experience in the swimming or broader sports industry and familiarity with UAE regional sports businesses.

Required skills

• High‑level IT proficiency, including database management.
• Experience using ERP or other management systems.
• Ability to produce and analyse reports for senior leadership.

What we offer

• Competitive salary package.
• Annual flight allowance.
• Private medical insurance.
• End‑of‑service benefit.
• Access to lifestyle discounts.