Head of Quality

About the role

Fujairah International Airport is looking for a Head of Quality to steer the implementation and continuous improvement of its Quality Management System (QMS) across all airport functions. The role provides strategic direction on audits, corrective actions, risk mitigation and quality certifications in line with ISO standards and GCAA regulations.

Key responsibilities

• Oversee implementation, maintenance, documentation and effectiveness of the QMS and compliance monitoring.
• Advise the Accountable Executive on quality, environmental and OH&S matters.
• Monitor operational activities for adherence to procedures and regulatory requirements.
• Supervise internal audit activities and ensure a comprehensive internal quality audit programme.
• Track corrective and preventive actions and ensure timely completion.
• Produce and amend quality documentation, including IMS Manual, policies and procedures.
• Conduct Management Reviews and communicate QHSE results.
• Ensure quality assurance for aeronautical data and data traceability per GCAA regulations.
• Lead and develop the compliance (Quality & HSE) team, reviewing performance standards and driving improvement plans.
• Maintain suitability and effectiveness of the quality assurance system through statistical analysis and managerial review.

Required profile

• Bachelor’s degree in Business Administration or Aviation Management; advanced degree or certification in Quality/Safety preferred.
• 5–8 years of experience in QHSE, preferably within aviation.
• Strong knowledge of safety and quality management systems, auditing, ISO and IATA standards.
• Familiarity with GCAA regulatory framework (CAR/CAAP/GM) and aerodrome certification processes.
• Excellent verbal and written communication skills.

Required skills

• ISO Standards
• IATA Standards
• GCAA regulatory framework (CAR / CAAP / GM)
• Aerodrome SMS (State Safety Program)
• Aerodrome Certification Process (CAAP 30)
• Statistical analysis for quality assurance