Hostess (Arabic Speaker) – Hotel Front of House

About the role

Join the hospitality team at DoubleTree by Hilton Sharjah Waterfront Hotel and bring warmth to every guest interaction. As an Arabic‑speaking Hostess you will be the first point of contact, ensuring a welcoming atmosphere and smooth dining experience.

Key responsibilities

• Greet guests warmly and professionally, creating a positive first impression in line with Hilton standards.
• Manage reservations, walk‑ins and seating arrangements to optimise table turnover.
• Escort guests to their tables, present menus and provide initial assistance.
• Coordinate with the Food & Beverage team to ensure seamless service flow.
• Handle guest inquiries, requests and complaints promptly, escalating when necessary.
• Monitor waitlists during peak periods and communicate accurate wait times.
• Maintain cleanliness and presentation of the reception and host stand.
• Update reservation records and seating charts as required.
• Ensure compliance with brand standards, health, safety and hygiene regulations.

Required profile

• Passion for hospitality and delivering memorable guest experiences.
• Integrity, leadership, teamwork, ownership and a sense of urgency.
• Previous experience in Food & Beverage, Front Office or Guest Service, preferably in a 4‑ or 5‑star hotel.
• Strong interpersonal and communication skills with a warm, professional demeanor.

Required skills