Hotel Cleanliness Shift Leader

About the role

As a Guest Environment Expert you will ensure the entire hotel presents a clean, welcoming atmosphere that enhances the guest experience. You will be empowered to move throughout the property, respond to guest needs, and maintain high standards of cleanliness and safety.

Key responsibilities

• Deliver guest requests promptly.
• Stock housekeeping carts and supplies.
• Clean guest rooms, corridors, lobbies and other public areas to maintain hotel appearance.
• Assist with guest room turnover and prepare rooms for new arrivals.
• Uphold safety standards and follow company policies.
• Maintain confidentiality and quality standards.
• Ensure professional uniform, appearance and communication.
• Perform physical tasks such as standing, walking and moving objects up to 50 lb without assistance.
• Report maintenance issues promptly to the appropriate department.

Required profile

• Ability to work on feet for extended periods.
• Capability to lift and move items weighing up to 50 lb.
• Commitment to safety, policy compliance and confidentiality.
• Professional demeanor and communication skills.
• Flexibility to work varied shifts, including weekends.
• Team‑oriented attitude with a focus on guest satisfaction.