Housekeeping Coordinator

About the role

The Housekeeping Coordinator supports the daily operations of the hotel’s housekeeping department, ensuring rooms are prepared efficiently and to the highest standards. This role acts as a bridge between housekeeping, engineering, front office, and laundry teams to deliver seamless guest experiences.

Key responsibilities

• Run sold‑room reports, verify room status, identify discrepancies and prioritize cleaning tasks.
• Prepare and distribute room assignments to housekeeping staff, including rush and ‘Do Not Disturb’ rooms.
• Document and resolve issues with discrepant rooms in coordination with the front desk.
• Maintain and update the list of ‘Do Not Disturb’ rooms and ensure timely cleaning of vacant dirty rooms.
• Complete required housekeeping paperwork and adhere to safety, security, and company policies.
• Assist housekeeping management with daily activity coordination and act as liaison among departments.
• Uphold professional appearance, confidentiality, and guest service standards.

Required profile

• High school diploma or G.E.D. equivalent.
• Minimum of 1 year of relevant housekeeping or hotel experience.
• No supervisory experience required.

Required skills