International Services Coordinator (UAE Nationals only)

About the role

The International Services Coordinator will support the delivery of international customer programmes for Abbott's Diagnostics division in Dubai. This role acts as the central point of contact for customers, partners, suppliers and internal teams, ensuring smooth service operations.

Key responsibilities

• Coordinate and support day‑to‑day delivery of international customer programmes.
• Maintain programme documentation, certifications and customer records with accuracy.
• Communicate and follow up on service‑related activities, escalating issues when needed.
• Build strong stakeholder relationships across multiple teams and locations.
• Support process‑improvement initiatives to enhance operational efficiency and customer experience.

Required profile

• Degree educated or equivalent professional experience.
• Previous experience in service coordination, customer service, administration or operational support.
• Strong communication and interpersonal skills for diverse teams.
• Excellent organizational abilities and attention to detail.
• Proactive, customer‑focused problem‑solver.

Required skills

• Proficiency in Microsoft Office applications, especially Excel, Outlook and Word.