IT Administrator

About the role

Orbitworks is looking for an IT Administrator to own the systems, networks and technology that support its satellite manufacturing operations. You will keep the infrastructure reliable, secure and recoverable while providing hands-on IT support across offices, labs and the cleanroom. This is an individual contributor role with ownership of the IT function and support from external technology and security partners.

Key responsibilities

• Maintain and troubleshoot networks, firewalls, VPNs and virtualized environments, and manage resilient connectivity across sites including multiple internet connections and WAN failover.
• Own backups across virtual machines, Google Workspace, Dropbox and onsite storage, verify daily completion, resolve failures and maintain offsite and immutable copies.
• Run monthly restore drills, isolated cyber recovery testing and quarterly continuity exercises, document results and update recovery procedures.
• Ensure the alternative operating site has the connectivity, backup access and infrastructure needed for business continuity, and coordinate IT power resilience with Facilities.
• Work with external security partners to address assessment findings and harden infrastructure, access controls, MFA and endpoint security.
• Resolve hardware, software, permissions and collaboration tool issues, and configure and manage Mac and Windows laptops, mobile devices and MDM.
• Coordinate onboarding and offboarding with the People team, maintain meeting room AV systems and support devices used in labs, manufacturing and the cleanroom.
• Coordinate external support, maintain runbooks and offline emergency instructions, support audits and report on infrastructure and continuity to leadership.
• Deliver infrastructure improvements and help set up new office and lab environments as the business grows.

Required profile

• At least 6 years of IT experience, including 2 years owning infrastructure as the primary or sole administrator.
• Hands-on experience with backup, disaster recovery and restore testing.
• Strong troubleshooting skills and the ability to prioritize and resolve issues independently.
• Clear written communication, able to produce technical documentation and explain risks, progress and recovery readiness to business leaders.

Required skills

• Cisco Meraki and Synology (high-availability storage and Active Backup) is a plus.
• Business continuity programmes or ISO 22301 exposure is a plus.
• Experience supporting manufacturing, laboratory or cleanroom environments is a plus.
• Linux desktop and virtualization experience is a plus.
• Familiarity with Jira and Confluence is a plus.