IT Assistant – Luxury Hotel Internship

About the role

Join the IT team of a leading luxury hotel group as an IT Assistant Intern. You will support both staff and guests by delivering fast, reliable technical solutions in a fast‑paced hospitality environment.

Key responsibilities

• Provide first‑line technical support for hardware, software and network issues.
• Troubleshoot and resolve incidents promptly to minimise disruption to hotel operations.
• Set up and configure computers, printers, and other IT equipment.
• Respond to support tickets, document issues and resolutions.
• Monitor and maintain the hotel’s computer network and related infrastructure.

Required profile

• 1‑2 years of experience in a hospitality environment.
• Bachelor’s degree in Computer Science, IT or a related field (advantageous).
• Strong communication and interpersonal skills.
• Proactive, detail‑oriented and able to work independently.

Required skills

• Computer hardware installation and maintenance.
• Software troubleshooting.
• Network maintenance and monitoring.
• Familiarity with hotel‑specific applications such as Opera and Simphony (a plus).

What we offer

• Fixed monthly salary of AED 1,200.
• Dynamic, buzzing work environment with growth opportunities.
• Exposure to cutting‑edge hospitality technology.