IT Business Partner

About the role

The IT Business Partner will manage day‑to‑day relationships, oversee projects and IT services for automotive entities, and shape technology roadmaps to improve business performance.

Key responsibilities

• Develop and embed an IT Business Relationship framework across automotive entities.
• Map business processes to IT initiatives, create a master project portfolio, and prioritize projects.
• Oversee IT service health, service level agreements, and act as escalation point for major issues.
• Manage a multi‑disciplinary IT team, both on‑site and offshore, and act as product manager for core solutions.
• Ensure compliance with regulatory bodies and contribute to strategic IT vision and budgeting.

Required profile

• Bachelor’s degree in an IT field.
• 8‑12 years of IT and business experience, with 4‑6 years in a similar role in the UAE.
• Strong business acumen in the automotive industry, covering sales, spare parts, services, CRM and finance.
• Excellent analytical, communication and leadership skills.

Required skills

• SQL Report Builder and database management.
• Knowledge of automotive solutions such as Autoline, Autoline Drive, SAP DBM, TitanDMS.
• Experience with architecture documentation and technical/commercial viability assessments.