IT Specialist - Partner Company Management

About the role

We are looking for an experienced IT Specialist to oversee the IT infrastructure of our partner organization in Dubai. This full‑time, contractor‑focused position ensures seamless operations, strict security compliance, and reliable technology support for the partner company.

Key responsibilities

• Set up, configure, and maintain company devices and equipment according to standards.
• Manage VPN access for employees and partner entities, monitor usage and ensure secure connections.
• Create, manage, and maintain user accounts across multiple systems, enforcing proper access controls.
• Implement privacy and security best practices, monitor incidents, and report vulnerabilities.
• Provide technical support and troubleshoot IT issues for partner staff promptly.
• Maintain detailed documentation of configurations, incidents, and produce regular operational reports.

Required profile

• Minimum 4 years of IT management or system administration experience.
• Strong knowledge of VPN configuration and network security.
• Experience with user account and access‑control management.
• Proficiency in device management and endpoint security tools.
• Understanding of privacy regulations such as GDPR and CCPA.
• Excellent problem‑solving, communication, and ability to work independently.

Required skills

• VPN configuration
• Network security
• User account management
• Access‑control systems
• Device management
• Endpoint security tools
• Privacy compliance (GDPR, CCPA)