Key Account Manager – Drive Business Growth

About the role

We are seeking a results‑driven Key Account Manager to expand our market presence and nurture strategic client relationships. You will own the full sales cycle, from lead generation and tender management to contract award and account expansion, while ensuring high customer satisfaction.

Key responsibilities

• Achieve assigned sales targets and contribute to overall revenue growth.
• Identify, develop, and pursue new business opportunities across public and private sectors.
• Build and maintain strong relationships with key decision‑makers and stakeholders.
• Conduct market research to spot trends, competitor activity, and emerging opportunities.
• Develop and execute account plans to maximise sales potential within assigned territories.
• Serve as the primary point of contact for key accounts, delivering exceptional service and identifying upselling or cross‑selling opportunities.
• Monitor tender opportunities, coordinate proposal preparation, and support clients through the RFP process.
• Collaborate with pre‑sales, operations, legal, and product teams to ensure seamless project handover.
• Maintain accurate records in the CRM system and produce sales forecasts, pipeline reports, and performance updates.
• Represent the organisation at industry events, exhibitions, and conferences to enhance market visibility.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Sales, Engineering or a related field.
• 8‑10 years of experience in sales, business development or key account management.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, negotiation and relationship‑building skills.
• Ability to work cross‑functionally and manage complex projects.

Required skills

• Proficiency with CRM systems.