Key Account Manager, Gulf Region

About the role

AOP Health is looking for a Key Account Manager to drive sustainable business growth, strengthen strategic customer partnerships and support patient access across the Gulf Region. The role turns regional strategy into account plans, builds relationships with key healthcare stakeholders and works cross-functionally to maximise portfolio performance.

Key responsibilities

• Develop and execute strategic account plans for assigned healthcare institutions, customers and territories.
• Deliver agreed sales, business growth and market development objectives across the portfolio.
• Build and maintain relationships with healthcare professionals, hospital management, procurement teams, payers, government stakeholders and other decision-makers.
• Identify customer needs, opportunities, access barriers and growth drivers and turn them into account actions.
• Support product launches, formulary inclusion, patient access, pricing, reimbursement and tender activities.
• Monitor account performance, market trends, customer insights and competitor activity.
• Prepare sales forecasts, account plans and business updates, and keep accurate customer data in the CRM.
• Work closely with Medical Affairs, Market Access, Marketing, Regulatory Affairs, Finance, Supply Chain, Quality and Pharmacovigilance.
• Ensure all activities comply with AOP Health policies, laws, industry codes and compliance requirements.

Required profile

• Bachelor's degree in Pharmacy, Life Sciences, Medicine, Business Administration or a related field.
• 3-5 years of experience in pharmaceutical sales, key account management, hospital sales, specialty care or a comparable commercial role.
• Practical experience in the UAE healthcare and institutional market, including tenders and market access.
• Fluent English; Arabic is a strong advantage.
• Willingness to travel within the territory and across the region as required.

Required skills

• Strong understanding of the UAE healthcare and institutional market.
• Key account planning, stakeholder management, negotiation and business development.
• Ability to turn market and sales data into actionable priorities.
• Experience in specialty or orphan medicines and/or GCC or Middle East markets is an advantage.

What we offer

• A position with personal responsibility and room for initiative.
• A collaborative, entrepreneurial culture that values innovation, accountability and growth.
• Opportunities for personal and professional development.
• An attractive working environment with flat hierarchies.
• Competitive compensation package and benefits.