Key Account Manager

About the role

We are seeking a dynamic Key Account Manager to drive growth of our top restaurant partners on the Talabat platform. You will combine data‑driven insights with cross‑functional project leadership to ensure sustained revenue and partner success.

Key responsibilities

• Define and execute strategic account plans aligned with Talabat’s business objectives.
• Analyse sales, customer and operational data to uncover growth opportunities.
• Lead cross‑functional initiatives with marketing, product, operations and finance teams.
• Build and maintain long‑term relationships with key restaurant stakeholders.
• Develop KPIs, dashboards and reporting to monitor account health.
• Negotiate contracts, renewals and commercial terms.
• Monitor market trends and competitor activity to adapt strategies.

Required profile

• Bachelor’s degree in Business, Sales, Strategy or related field.
• 4–6 years of experience in account management, strategic partnerships or commercial roles.
• Proven track record of managing strategic projects and delivering results.
• Strong analytical mindset and attention to detail.
• Excellent communication and relationship‑building abilities.
• Self‑starter with solid project‑management skills.

Required skills

• Proficiency with CRM tools such as Salesforce.
• Advanced Excel skills and experience building data dashboards.

What we offer

• Opportunity to work in Talabat’s Dubai City Walk office.
• Career growth and professional development programmes.
• Diverse and inclusive environment with colleagues from around the globe.