Key Accounts Manager, Gulf

About the role

British American Tobacco UAE is seeking a seasoned Key Accounts Manager to lead its Gulf region strategy. You will be responsible for driving volume, profit and market share growth across major retail and distribution partners.

Key responsibilities

• Develop and implement channel and ATSM strategies for each market.
• Create account plans that meet volume and profit targets while optimizing resource use.
• Lead contract negotiations and manage annual agreements with key customers.
• Monitor performance, initiate growth actions and corrective measures.
• Design long‑term sales plans, evaluate joint business plans and report progress to internal stakeholders.
• Produce customer performance reports, presentations and budget updates.
• Execute KA trade programs and identify new business opportunities.
• Build collaborative relationships with internal teams and external partners.

Required profile

• 7‑10 years of experience in Key Account Management, Commercial or Sales roles.
• Strong background in the FMCG industry, preferably tobacco.
• Proven track record managing large key accounts in the UAE/Gulf region.
• Experience working with major retail and distribution partners.
• Excellent commercial acumen, stakeholder management and negotiation skills.
• Ability to work cross‑functionally with marketing, finance, supply chain and market teams.
• Strong problem‑solving and decision‑making capabilities in a fast‑paced environment.
• Bilingual in English and Arabic.

Required skills

What we offer

• Market‑leading annual performance bonus (subject to eligibility).
• Comprehensive health plans and work‑life balance initiatives.
• Transportation support and flexible holiday arrangements.