Logistics Supervisor – Operations & Delivery

About the role

Amazon is seeking a dynamic, customer‑obsessed Logistics Supervisor to lead and develop teams within its fast‑paced Amazon Logistics (AMZL) and Fulfilment Centre (FC) environments in the United Arab Emirates. The role ensures efficient workflows, exceeds customer expectations, and drives continuous improvement across both operational areas.

Key responsibilities

• Oversee daily operations in AMZL and FC settings, managing teams of Operations Supervisors, Assistants, Delivery Service Providers and associates (≈30‑40).
• Allocate labour, lead meetings, assign duties and maintain organisational standards.
• Lead, train and develop high‑performing teams while ensuring safety and compliance with Amazon’s health‑and‑safety standards.
• Monitor key performance indicators, analyse root causes of performance issues and implement corrective actions.
• Identify and execute process‑improvement opportunities, conducting deep‑dive analyses to streamline workflows.
• Communicate daily metrics, report exceptions and collaborate with cross‑functional and external agency partners.
• Apply strong problem‑solving and decision‑making skills to resolve operational challenges swiftly.

Required profile

• Minimum 24 months of relevant logistics or operations experience.
• Ability to thrive in a fast‑changing, high‑volume environment.
• Customer‑obsessed mindset with a focus on safety and quality.

Required skills