Luxury Jewellery Boutique Manager

About the role

A high-end jewellery maison in Dubai is looking for a Boutique Manager to lead boutique performance and deliver an exceptional luxury client experience. The position is full time, based in the UAE, and requires a proven luxury jewellery background with an extensive client database.

Key responsibilities

• Drive boutique sales targets, KPIs and profitability
• Manage, coach and motivate the sales team to deliver world-class service
• Use an extensive personal client database of UHNW/HNW clients to drive VIC sales and repeat business
• Build client relationships through clienteling, events and after-sales follow-up
• Ensure impeccable boutique operations, visual merchandising and brand standards
• Manage inventory, stock control and loss prevention in line with company policy
• Coordinate with HQ on marketing activations, trunk shows and private viewings
• Prepare sales reports, forecasts and market insights

Required profile

• Currently based in the UAE; candidates must be from a luxury jewellery background (fashion/apparel/watches will not be considered)
• 5+ years in luxury retail, including at least 2-3 years as Boutique/Store Manager in fine jewellery
• Proven track record with an extensive UAE client database
• Exceptional communication, presentation and relationship-building skills