Luxury Travel Consultant – Arabic & English (Overnight)

About the role

We are seeking an Arabic‑speaking Luxury Travel Consultant to join our Dubai team on overnight shifts. In this role you will be the first point of contact for premium clients, delivering personalised travel and lifestyle services during the night hours.

Key responsibilities

• Handle inbound calls and emails in Arabic and English (C2 level), providing high‑quality support to premium customers.
• Prepare and manage end‑to‑end travel offers, including itineraries, visa applications, and billing.
• Make reservations for flights, hotels, restaurants, clubs, yachts, spa, fitness, tickets, and other luxury experiences.
• Coordinate with restaurants, airlines, hotels, and destination management agencies to secure bookings.
• Promote exclusive promotions and events, ensuring clients benefit from curated opportunities.

Required profile

• Professional fluency in Arabic and English (C2 level).
• University degree or equivalent training, preferably in tourism.
• Minimum 3 years of experience in luxury concierge, hospitality, or high‑end customer service, preferably within a travel agency or tour operator.
• Strong knowledge of global destinations and ability to work under pressure.
• Availability for full‑time permanent night shifts (20:00‑10:00 Dubai time, Monday‑Sunday).

Required skills

• Proficiency with a Global Distribution System (GDS) – Amadeus, Galileo, Sabre or Worldspan.

What we offer

• Permanent contract with a competitive benefits package.
• Recognition programmes such as Extra Mile Awards.
• Opportunities for professional development within a global luxury lifestyle brand.