Manager, Product Management - MPGS

About the role

The Merchant Cloud Gateway Core Processing regional product management team shapes the regional strategy and drives execution for acceptance products that support customer growth and operational efficiency. As Manager, Product Management for Mastercard Payment Gateway Services (MPGS), you will advance the Gateway Core Processing portfolio across domestic and international payment rails, alternative payment rails, card-present capabilities, scheme compliance and other strategic areas, working with Global and Regional Product Directors and market teams.

Key responsibilities

• Own roadmap development, prioritization and execution for defined focus areas, aligned with EEMEA and global objectives.
• Prioritize product initiatives based on strategy, customer demand, commercial opportunity and delivery readiness.
• Design and run user and market research, including customer interviews, to find pain points, motivations and growth opportunities.
• Drive go-to-market planning, commercialization and adoption of new and enhanced Core Processing products.
• Oversee the creation of clear technical and business requirements and ensure alignment between business priorities, customer outcomes, product requirements and technology delivery.
• Build trusted relationships with internal and external stakeholders, including regional teams, customers, technology partners and delivery functions.

Required profile

• Proven experience in agile product management, ideally in payments, financial services, technology or a related field.
• Bachelor's degree in business, technology or a related field, or equivalent professional experience.
• Technical background such as Computer Science is advantageous; advanced degree or professional certification preferred but not required.
• Experience designing and running user research, and awareness of competitive offerings, regulations and industry trends.

Required skills

• Working knowledge of product management practices and tools: market assessments, product plans, roadmaps, business cases, pricing inputs, timelines and research outputs.
• Strong analytical, structured and collaborative mindset, with excellent written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.