MIS Executive – Emiratization (Dubai)

About the role

The MIS Executive will support the Aftersales department by providing frontline system solutions, maintaining master data, and optimizing processes to drive revenue. The role focuses on SAP IS AUTO issue resolution and package maintenance.

Key responsibilities

• Assist service staff across all branches, resolving system queries within 48 hours.
• Liaise with Aftersales, Finance and EIT teams to troubleshoot and close issues.
• Create, modify and extend PDI packages and DIO accessories for approved models.
• Support campaign roll‑outs by managing package uploads and system updates.
• Upload Service Advisor shifts and technician schedules to ensure smooth appointment booking.
• Resolve WIP and special discount issues while maintaining data accuracy.

Required profile

• Graduate or Diploma holder, preferably with automotive experience.
• Minimum 5 years of relevant experience, including pricing analyst or assistant roles.
• Mandatory experience in automotive aftersales.

Required skills

• Strong Microsoft Excel proficiency.
• Hands‑on experience with SAP IS AUTO.
• Data warehousing and data management expertise.
• Ability to conduct data quality checks.