Office Manager – UAE Banking Sector

About the role

The Office Manager will establish and run a professional, reliable, and service‑oriented office environment for a new banking office in the UAE. The role ensures day‑to‑day operations run smoothly so leadership and teams can focus on business objectives.

Key responsibilities

• Set up and manage daily office operations, including reception, meeting‑room readiness, visitor arrangements, mail, courier handling, supplies and general services.
• Coordinate logistics for leadership meetings, internal events, onboarding activities and external stakeholder visits.
• Serve as the primary point of contact for facilities, maintenance, cleaning, security access, pantry, stationery, equipment and other service providers.
• Maintain accurate office administration records, supplier contacts, access lists, asset logs, seating plans, service requests and operating procedures.
• Partner with HR, Operations, Procurement, Finance, IT and the CEO Office to handle invoices, approvals and support requests efficiently.
• Support travel, accommodation, hospitality and event logistics while ensuring cost discipline and confidentiality.
• Identify service gaps and continuously improve office routines, standards and response times as the bank scales.
• Manage a team of 3‑4 Executive Assistants, overseeing hiring, onboarding and performance management.

Required profile

• 8+ years of experience in office management, workplace services or executive support within banking or financial services.
• Proven ability to build office routines, service standards and administrative controls in a regulated environment.
• Strong understanding of UAE workplace expectations, confidentiality, health and safety, procurement controls and financial‑services operating discipline.
• Experience leading an office administration team and coordinating with multiple internal functions.

Required skills

• Advanced proficiency with modern workplace productivity tools and digital workflow platforms.
• Experience using records management systems and collaboration technologies.
• Knowledge of AI‑enabled scheduling, workflow and service‑request automation tools.
• Expertise in procurement, vendor management and facilities administration.