Online Merchandiser – Retail E‑commerce

About the role

Al-Futtaim Group is looking for a capable and detail‑oriented Online Merchandiser to support the operation and trading execution of M&S websites and third‑party quick‑commerce platforms across the UAE.

Key responsibilities

• Execute day‑to‑day website updates on the KIBO platform, building landing pages, campaigns and seasonal features.
• Coordinate with merchandising teams to ensure timely go‑live of new products and accurate tagging, categorisation and SEO optimisation.
• Manage product catalogue listings, stock sync, pricing and availability on platforms such as Deliveroo, Foodpanda, Instashop and Grab.
• Upload and maintain digital assets aligned with marketing campaigns, monitor platform KPIs and resolve issues promptly.
• Liaise with internal teams to gather and upload marketing assets for email, homepage banners, push notifications and PPC campaigns.
• Generate daily and weekly reports on content status, product availability and platform performance, providing insight‑based recommendations.

Required profile

• Strong commercial awareness and a proactive mindset.
• Hands‑on experience in catalogue maintenance and platform coordination.
• Attention to detail and ability to work under tight deadlines.

Required skills

• KIBO e‑commerce platform
• Product catalogue management
• SEO optimisation
• Quick‑commerce platforms (Deliveroo, Foodpanda, Instashop, Grab)
• Digital asset coordination
• Data reporting and analytics