Operations Manager

About the role

As an Operations Manager at Harmattan AI, you will play a key role in ensuring the smooth and reliable functioning of our operations across MEA regions. You will support and execute a wide range of operational, administrative, and people‑related activities, while contributing to the structuring and continuous improvement of our internal processes.

Key responsibilities

• Own the seamless execution of day‑to‑day operations across Harmattan AI’s MEA locations.
• Design and implement scalable, high‑performance workflows covering operations, administration, and people initiatives.
• Oversee regulatory and compliance matters, including insurance coverage and administrative governance.
• Act as the trusted interface with external stakeholders such as vendors, service providers, insurers, and administrative bodies.
• Anticipate urgent operational needs and respond with creativity, decisiveness, and a solution‑first mindset.

Required profile

• Master’s degree preferred in Business Administration, Engineering, Finance, or a related field.
• Professional proficiency in English, Arabic and French.
• Proven experience in versatile operational roles with high execution standards.
• Strong organisational skills, structured thinking, and ability to handle multiple topics in parallel without losing attention to detail.