Patient Administration Executive – Sharjah

About the role

The Patient Administration Executive will be the first point of contact for patients visiting the medical centre. This role ensures smooth registration, billing, and communication processes while upholding the highest standards of patient care and confidentiality.

Key responsibilities

• Greet patients, direct them to appropriate departments and provide routine information about the hospital.
• Manage appointment scheduling, including confirmations, rescheduling and handling no‑shows.
• Register new patients and keep existing patient records up‑to‑date in the Hospital Information System.
• Explain insurance coverage, collect co‑payments, and provide claim forms for reimbursement.
• Process daily cash, credit‑card and cheque deposits, and generate accurate patient invoices.
• Handle telephone and email inquiries, ensuring timely and professional responses.

Required profile

• High school or college diploma in any discipline.
• Strong interpersonal and communication skills.
• Familiarity with NMC regulations, infection control and patient safety standards.
• Ability to maintain confidentiality and adhere to hospital policies.