People and Culture Coordinator (Arabic Speaker)

About the role

A hotel in Ras Al Khaimah, part of the SO/ collection of fashion-rooted luxury hotels, is looking for a People and Culture Coordinator who speaks Arabic. The role covers HR administration, employee records, onboarding, leave tracking, engagement support, compliance, payroll support, reporting and acting as a point of contact for employee questions. It is a permanent, full-time position.

Key responsibilities

• Prepare and process HR documentation such as employment contracts, transfer letters and memos, and keep employee files in physical and digital form
• Maintain up-to-date employee information in HR systems and comply with data protection and confidentiality policies
• Facilitate onboarding: orientation scheduling, welcome kits and document collection
• Track leave, absences and attendance, and coordinate with payroll for timely submission of reports
• Help organise employee activities, events and wellness programmes, and support internal communications
• Ensure compliance with company policies, labour laws and regulations, and help update and communicate HR policies
• Support payroll by submitting documentation and verifying employee information
• Generate regular HR reports (headcount, turnover, training completion) for the Manager, People & Culture
• Answer employee queries about HR policies, benefits and procedures, and work with other departments

Required profile

• High school diploma or equivalent; a qualification in Human Resources, Business Administration or a related field is a plus
• Previous experience in HR coordination or administrative support, preferably in the hospitality industry
• Strong organisational skills, attention to detail and accuracy
• Excellent interpersonal and communication skills, with a service-oriented mindset
• Ability to manage several tasks efficiently in a fast-paced environment, with strong time management and problem-solving skills
• High level of confidentiality, integrity and professionalism

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Familiarity with HR information systems (HRIS) is an advantage