Professional Receptionist

About the role

The Professional Receptionist will be the first point of contact for visitors, callers, and staff at ALHOSN University. This role ensures smooth communication, efficient visitor management, and provides administrative support across departments. The position requires a courteous, organized individual with strong bilingual communication skills.

Key responsibilities

• Answer telephone calls, screen and direct them appropriately.
• Take and relay messages to relevant staff.
• Provide information to callers and greet persons entering the university.
• Direct visitors to the correct destination and monitor visitor access.
• Handle queries from the public, staff, faculty, parents, and students.
• Maintain awareness of staff movements and ensure security protocols are followed.
• Provide general administrative and clerical support to other departments as needed.
• Prepare correspondence, documents, and manage mail and deliveries.
• Schedule appointments and maintain appointment diaries, manually or electronically.
• Organise conferences, meeting room bookings, and coordinate meetings.
• Monitor and maintain office equipment and control inventory for the reception area.
• Keep the reception area tidy and presentable.
• Contribute to team efforts by accomplishing related tasks.

Required profile

• Bachelor degree desired (optional).
• Fluent verbal and written communication in English and Arabic.
• Professional personal presentation and customer‑service orientation.
• Strong attention to detail, initiative, reliability and stress tolerance.

Required skills

• Knowledge of administrative and clerical procedures.
• Proficiency with standard office software and computer applications.
• Ability to operate a telephone system and manage visitor access.
• Keyboard typing skills.