Program/Project Engineer – Super User Professional

About the role

The Super User Engineer will be a key member of the Warehouse Management System (WMS) Centre of Excellence, ensuring successful delivery, testing and support of WMS solutions across CEVA Logistics operations. You will work closely with warehouse teams, IT, and customers to drive continuous improvement and operational excellence.

Key responsibilities

• Provide functional and operational support for WMS users and respond to queries.
• Participate in on‑site WMS implementations, especially for first‑time deployments.
• Configure WMS settings such as clustering, putaway rules, pack configuration, routing, zoning and data loads.
• Support testing activities, including system testing, UAT and validation of product releases or patches.
• Collaborate with customers and internal stakeholders to gather feedback, manage change requests and suggest product enhancements.
• Deliver training to engineers and key users within the cluster.

Required profile

• Bachelor’s degree in Supply Chain, Engineering or a related field.
• At least 1 year of hands‑on experience in warehouse operations and logistics using WMS.
• Strong understanding of CEVA’s business processes and ability to communicate with internal and external customers.

Required skills

• Warehouse Management System (WMS) configuration and support.
• Clustering, putaway rules, pack configuration, routing, zoning, data loads.
• System testing, User Acceptance Testing (UAT) and release validation.
• Electronic Data Interchange (EDI) concepts.