Quality Analyst

About the role

The Quality Analyst will support the QA Lead in driving consistent adoption of quality processes across the end‑to‑end CDP product delivery lifecycle. Working closely with Product, QC, Testing, Release and other teams, the role ensures that quality practices are understood, followed, measured and continuously improved.

Key responsibilities

• Perform Quality Gate checks and process audits to verify compliance with defined quality processes.
• Review Product Test Strategies and Plans, identifying gaps in quality or processes.
• Ensure quality checkpoints and approvals are embedded in JIRA workflows and correctly followed.
• Drive adoption of quality practices across Product, QC, Testing, Release and other delivery teams.
• Conduct QA and quality process training for QC, testing and product team members.
• Track quality/process adherence, identify recurring gaps and work with teams to address them.
• Measure quality process adoption through KPIs, dashboards and regular reporting.
• Identify opportunities for continuous improvement of product quality processes and support their implementation.
• Collaborate with the QA Lead to raise quality maturity and adoption across CDP teams.

Required profile

• 4+ years of experience in Quality Assurance, Software Quality, Testing or Product Delivery.
• Hands‑on experience conducting process/quality audits and identifying compliance gaps.
• Good understanding of the end‑to‑end product/software delivery lifecycle.
• Strong communication, collaboration and training abilities.
• Analytical and problem‑solving skills with a solid grasp of Agile, SDLC, CI/CD and DevOps.

Required skills

• JIRA workflow configuration and usage.
• Agile methodology.
• Software Development Life Cycle (SDLC).
• Continuous Integration/Continuous Delivery (CI/CD) pipelines.
• DevOps concepts.