Quality Assurance and Compliance Manager

About the role

The Quality Assurance & Compliance Manager leads institutional quality assurance, regulatory compliance and continuous improvement at the Dubai campus. The role ensures academic and administrative operations meet UAE and international standards while supporting the University’s strategic objectives.

Key responsibilities

• Develops and updates quality assurance plans, benchmarks and performance indicators in line with CAA, OBEF and University standards.
• Manages accreditation, licensing and regulatory reporting with authorities such as CAA, KHDA, MoHESR and HEDB/HEDS.
• Collects, analyses and reports institutional data to drive quality enhancement and institutional effectiveness.
• Leads workshops and training on quality standards and outcome‑based education for staff and academics.

Required profile

• 5–10 years of experience in quality assurance, compliance or educational administration within a UAE higher‑education institution.
• Strong knowledge of UAE regulatory frameworks (CAA, OBEF, KHDA, MoHESR) and familiarity with UK higher‑education quality systems.
• Proven experience in managing accreditation processes, self‑study reports and institutional effectiveness initiatives.
• Excellent written and verbal communication skills, with the ability to liaise with regulators, academics and students.

Required skills

• Data analysis and reporting
• Outcome‑based assessment and ILO mapping
• Accreditation and regulatory compliance processes