Quality Assurance & Compliance Officer

About the role

The Quality Assurance & Compliance Officer supports the implementation of quality assurance, regulatory compliance and continuous improvement across the University of Manchester – Dubai. Working closely with the QA&C Manager, the role ensures academic and operational practices meet local regulatory requirements while aligning with the University’s standards.

Key responsibilities

• Support the QA&C Manager in ensuring compliance with institutional policies, local regulations and quality assurance requirements.
• Assist in the implementation, monitoring and review of quality assurance policies, procedures and operational processes.
• Maintain quality assurance documentation, records, manuals and procedural guidelines.
• Provide administrative coordination and reporting for institutional committees and quality‑related meetings.
• Support the implementation and monitoring of the Outcome‑Based Evaluation Framework (OBEF) and related performance indicators.
• Collect, validate, analyse and report institutional effectiveness data, including graduate outcomes, employment outcomes and research performance.
• Maintain institutional dashboards and performance monitoring tools.
• Assist in identifying trends, gaps, risks and opportunities for improvement.
• Support compliance activities with UAE regulatory authorities such as CAA, MoHESR, KHDA, DIEZ and DDA.

Required profile

• Familiarity with UAE higher‑education regulatory bodies (Commission for Academic Accreditation, Ministry of Higher Education and Scientific Research, Knowledge and Human Development Authority, Dubai Integrated Economic Zones Authority, Dubai Development Authority).
• Experience supporting institutional licensure, programme accreditation and regulatory reporting.
• Ability to collect, analyse and report on performance indicators and quality metrics.

Required skills