Receiving Officer

About the role

The Receiving Officer ensures all goods and supplies delivered to the hotel are accurately checked in, inspected for quality, and properly stored, supporting smooth operations and guest satisfaction.

Key responsibilities

• Ensure all goods and supplies delivered to the hotel are accurately checked in, matching purchase orders in quantity, quality and specifications.
• Inspect incoming items, especially food and perishable goods, for damage, defects or non‑conformities and report issues to the Purchasing In‑Charge.
• Complete and file receiving paperwork such as delivery notes, invoices and goods receipt forms, and update the inventory system.
• Store received goods in appropriate locations, maintain a clean receiving area and support efficient stock management.
• Monitor inventory levels, reconcile physical stock with system records and inform the Purchasing In‑Charge of any discrepancies.
• Coordinate with vendors to resolve delivery issues, log returned items and ensure proper documentation.
• Participate in regular stock counts and audits, assisting the Purchasing team in reconciling discrepancies.
• Follow safety and health regulations when handling food, chemicals and other goods, and promote environmentally responsible practices.

Required profile

• High school diploma or equivalent; additional training in supply chain, logistics or inventory management is a plus.
• Previous experience as a Receiving Agent, Stock Clerk or similar role, preferably in hospitality or retail.
• Strong attention to detail, accuracy and ability to identify discrepancies.
• Excellent organizational and multitasking abilities with the capacity to prioritize tasks.
• Effective communication skills for interacting with suppliers, vendors and internal teams.
• Physical ability to lift and carry heavy items and work in a demanding environment.
• Ability to work independently as well as collaboratively, taking initiative when required.
• Problem‑solving skills to address delivery issues promptly.

Required skills

• Microsoft Excel
• Microsoft Word
• Inventory management systems

What we offer

• Opportunity to join an international, innovative and fast‑growing hotel group committed to building new hotels and creating a global brand.
• Competitive compensation package and ample development opportunities.