Receptionist cum Listing Coordinator

About the role

Deluxe Holiday Homes manages 800+ short-term rental properties in Dubai and is looking for an Office & Listings Coordinator to run the front desk of its Al Barsha head office. Once trained, the role also owns three back-office streams: long-term tenancy administration for Deluxe Homes Real Estate, property listings on local portals and OTAs, and office supplies. The position is full-time and permanent.

Key responsibilities

• Run the front desk during office hours: greet visitors, answer and route calls and WhatsApp messages, receive couriers and documents, and keep the reception and meeting rooms tidy.
• Be the first point of contact for property management clients, resolving routine questions on rent dates, renewals and documents, and escalating only exceptions.
• Prepare and file tenancy contracts, register and renew Ejari contracts, collect and verify tenant documents and cheques, track rent due dates and reminders, and keep tenancy files complete.
• Create and update listings on Property Finder, Bayut, Dubizzle, Airbnb and Booking.com, checking price, availability, photos and permits, and report weekly on listings added, updated and paused.
• Monitor stationery, pantry, printer and cleaning supplies, keep a supplier list, log maintenance issues and support the Office Manager with filing and scanning.

Required profile

• 0-2 years in a front desk, admin, real estate or hospitality role; fresh graduates welcome.
• Fluent English, spoken and written.
• Already living in the UAE and able to start within 30 days.
• Preferred: UAE residence visa sponsored by a family member, UAE university graduate or 4+ years living in the UAE, experience with Ejari and listing platforms, and social media posting skills.

Required skills

• Google Workspace or Microsoft 365.
• Able to learn Ejari, portal back-ends and the property system within 4 weeks.
• Attention to detail and decisive decision-making within remit.