Receptionist – Front Desk

About the role

Join the hotel team in Abu Dhabi as a Receptionist, where you will be the first point of contact for guests and set the tone for an exceptional stay. You will manage check‑in and check‑out processes, provide local and hotel information, and ensure every guest feels welcomed and valued.

Key responsibilities

• Greet guests, complete check‑in, verify details, assign rooms, issue keys and provide welcome materials or bell‑service assistance.
• Process check‑out, verify charges, handle payments, issue receipts and use the point‑of‑sale system accurately.
• Provide comprehensive information on hotel offerings, room types, rates, promotions and local attractions.
• Promote hotel amenities and services through up‑selling techniques to maximize revenue.
• Respond promptly to guest requests, resolve concerns with care and urgency, and manage communications effectively.

Required profile

• Passion for delivering warm hospitality.
• Integrity – always doing the right thing.
• Leadership – inspiring others.
• Teamwork – collaborating for the best outcomes.
• Ownership – accountable and proactive.
• Sense of urgency – acting with discipline in the moment.

Required skills

• Point‑of‑sale system operation.