Receptionist – Front of House (UAE National)

About the role

The Front of House team is looking for a UAE National Receptionist to ensure smooth daily operations, deliver excellent customer service, and support coordination with Property Management and Leasing teams.

Key responsibilities

• Welcome and assist walk‑in customers, residents and visitors, handling enquiries, complaints and service requests promptly.
• Maintain a professional and well‑presented reception area and positive relationships with clients and residents.
• Answer telephone calls, take messages and ensure timely follow‑up.
• Control viewing keys, raise purchase requests and support general office administration.
• Monitor pantry supplies, verify office supply requests and maintain stock levels.
• Receive service charge payments via credit card and cheques, and support transaction processing.
• Coordinate with Property Management and Leasing teams, escalating feedback and keeping supervisors informed of site activities.
• Follow company policies, quality standards, HSE requirements and UAE regulations, reporting safety concerns and completing mandatory training.

Required profile

• High school qualification.
• Strong communication and customer‑service skills.
• Good written and spoken English.
• Ability to work independently with minimal supervision.
• Flexible, self‑motivated and a team player.
• Comfortable working in a multicultural environment.

Required skills