Receptionist – Front Office

About the role

The Receptionist will be the first point of contact for visitors and callers, ensuring a professional and welcoming atmosphere at the front desk. This role supports daily office operations by handling communications, managing mail, and coordinating with internal teams.

Key responsibilities

• Answer and transfer all incoming calls to the appropriate extensions.
• Greet visitors, direct them to the correct departments, and maintain a tidy reception area.
• Record and log all personal international calls.
• Receive, stamp, register, and distribute incoming letters, faxes, and parcels.
• Maintain accurate records of incoming and outgoing correspondence, both hard and soft copies.
• Coordinate with store keepers for parcel handling and with drivers for deliveries and collections.
• Follow and promote OHS, EMS, and HSE policies, reporting any safety or environmental concerns.
• Perform any additional tasks assigned by the line manager within the scope of the role.

Required profile

• Diploma or equivalent qualification.
• Experience in telephone etiquette and secretarial duties.
• Strong organizational skills and attention to detail.

Required skills