Receptionist – Front Office Support

About the role

We are looking for a professional Receptionist to be the first point of contact for visitors and callers at Emirates Electrical Engineering, a subsidiary of Al Rostamani Group. The role ensures a welcoming atmosphere, efficient communication, and smooth front‑office operations while supporting daily administrative tasks.

Key responsibilities

• Answer and route all incoming telephone calls to the appropriate extensions.
• Greet visitors, register them, and direct them to the relevant departments.
• Receive, log, stamp, and distribute incoming mail, parcels, faxes and packages.
• Maintain accurate records of all incoming and outgoing correspondence in both hard‑copy and electronic formats.
• Coordinate with store keepers and drivers for the collection and delivery of parcels and letters.
• Ensure compliance with Occupational Health & Safety (OHS) and Environmental Management System (EMS) policies, reporting any safety or environmental concerns.
• Perform any additional tasks assigned by the line manager within the scope of the role.

Required profile

• Diploma or equivalent qualification.
• Experience in telephone etiquette and basic secretarial duties.
• Strong organizational skills and attention to detail.
• Ability to follow health, safety and environmental procedures.
• Good communication skills in English.

Required skills

• Telephone handling and call routing.
• Mail and parcel processing.
• Record‑keeping (paper and digital).
• Basic knowledge of OHS and EMS guidelines.