Recreation Experience Expert
Le Méridien Hotels & Resorts · Doubaï
وصف الوظيفة
About the role
The Recreation Experience Expert is the primary point of contact for guests using the resort’s leisure facilities. You will create a welcoming, safe, and enjoyable environment across pools, beach, fitness centre, game rooms and children’s activity zones.
Key responsibilities
- Provide information on all recreation amenities and guide guests in selecting activities.
- Encourage, register and schedule guest participation in programmes and events.
- Enforce safety rules, monitor activities and respond to emergencies according to local procedures.
- Handle point‑of‑sale transactions, process payments for rentals, facility use and retail sales.
- Assist with private functions, group activities and special events within recreation areas.
- Deliver first‑aid assistance and support injured guests until emergency services arrive.
- Maintain cleanliness of facilities, equipment and supplies; report accidents and unsafe conditions.
- Uphold company policies, professional appearance and confidentiality standards.
Required profile
- Excellent verbal communication and professional telephone etiquette.
- Physical stamina to stand, walk and lift up to 25 lb unaided and heavier items with assistance.
- Ability to work flexible hours, including weekends and holidays.
- Customer‑focused attitude with a proactive approach to guest needs.
- Awareness of accessibility requirements and ability to assist guests with disabilities.
Required skills
- POS system operation
- Basic computer skills
- Cash handling
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Le Méridien Hotels & Resorts
Doubaï
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