Relationship Manager - Priority Banking

About the role

Emirates NBD is looking for a Relationship Manager or Senior Relationship Manager for its Priority Banking segment. The role covers acquiring new client relationships, maintaining and growing existing ones, meeting revenue targets for assets, liabilities, investments and insurance, and delivering high service standards and compliance with UAE Central Bank and anti-money laundering regulations.

Key responsibilities

• Build and develop relationships with Priority Banking clients, using customer service representatives for basic transactions
• Acquire new clients, present products and close deals to contribute to unit goals
• Offer comprehensive advice on Priority Banking products, including basic banking, lending and wealth management
• Contact clients proactively to cross-sell products and promote new offerings
• Follow operational risk, sales practice and anti-mis-selling policies; keep client profiles up to date, uphold confidentiality and assess risk tolerance
• Monitor and improve service quality, and refer clients to other bank areas while keeping track of market trends and competitors

Required profile

• University degree in Business or Finance
• CISI certification preferred
• At least 4 years in a sales role within financial services or banking
• Experience across a wide range of banking areas, such as retail and wealth management
• Excellent communication and presentation skills, and strong interpersonal skills