Relationship Manager - Real Estate

About the role

MAK Developers is looking for a proactive, customer-focused and results-driven Relationship Manager to join its growing team in Dubai. The role covers client relationship management, identifying property investment opportunities, driving sales and delivering an excellent customer experience from first inquiry to property handover. At least 3 years of experience in real estate sales and client relationship management is required, with a strong understanding of Dubai's property market; experience selling premium residential properties in Al Meydan, Dubai is an advantage.

Key responsibilities

• Build and maintain relationships with clients, investors and prospective buyers.
• Promote and sell residential properties, including premium properties in Al Meydan and other prime locations in Dubai.
• Understand client needs and recommend suitable properties and investment opportunities.
• Manage the full sales cycle: lead generation, follow-ups, viewings, negotiations, closing and handover.
• Conduct property presentations, site visits, client meetings and investment consultations.
• Maintain an active sales pipeline and follow up with prospects to improve conversion.
• Build a network of potential buyers, investors and referral partners.
• Coordinate with Sales, CRM, Legal, Finance and other teams on transactions.
• Keep client records, leads and sales activity in the CRM, and prepare pipeline, performance and client status reports.
• Support launches, exhibitions and promotional events, and provide after-sales support.
• Ensure accurate sales documentation and achieve agreed sales targets and KPIs.

Required profile

• Bachelor's degree in Business Administration, Marketing, Real Estate or a related field.
• Minimum 3 years of experience in real estate sales, relationship management or property consultancy.
• Good understanding of the Dubai real estate market, property investment opportunities and sales processes.
• Strong communication, negotiation and closing skills, and proven ability to turn leads into sales.
• Ability to manage multiple clients and priorities in a target-driven environment.

Required skills

• Proficiency in CRM systems and Microsoft Office.
• Customer service, problem-solving and organisational skills.

What we offer

• Competitive compensation package.
• Attractive commission structure and performance-based incentives.
• Career development opportunities within a growing real estate development company.