Remote File Clerk

About the role

As a Remote File Clerk you will ensure digital and scanned records are accurate, organized, searchable and compliant. You will support multiple internal teams by receiving, validating, naming, classifying and filing documents while maintaining an audit‑ready trail.

Key responsibilities

• Intake and indexing of files from shared inboxes, portals, ticketing tools and cloud folders, applying standard metadata.
• Apply naming conventions, folder structures, convert file formats and manage controlled libraries with retention tags.
• Perform daily quality checks for duplicates, misfiles, missing pages and unreadable scans, logging errors and suggesting improvements.
• Handle sensitive records with strict access controls, follow retention schedules, legal holds and support audit retrieval.
• Coordinate with HR, Finance, Operations, Legal and Customer teams to clarify requirements and provide status updates.

Required profile

• Experience in records management, administrative support or document control (at least 1 month).
• Strong attention to detail and ability to follow naming and filing rules consistently.
• Comfortable handling confidential information and adhering to strict procedures.

Required skills

• SharePoint
• E‑signature platforms
• Adobe Acrobat or equivalent PDF tools
• Google Drive
• Dropbox
• Spreadsheets
• File systems