Restaurant Hostess (Russian-Speaking Female Candidates Only)

About the role

Fairmont Ajman, a beachfront 5-star hotel in Ajman, is looking for a Restaurant Hostess. As the first point of contact for guests, you will create a warm and welcoming atmosphere through hospitality and personalized service, using your fluency in Russian and English to make guests feel valued from the moment they arrive.

Key responsibilities

• Welcome guests warmly and professionally, manage reservations, walk-ins and seating arrangements, and escort guests to their tables
• Present menus according to service standards and communicate with guests in Russian and English
• Handle telephone calls, reservation requests and enquiries, and maintain accurate reservation records
• Coordinate with the restaurant service team and liaise with restaurant management on guest feedback and complaints
• Keep the entrance, hostess station and surroundings clean and organized, and stay aware of VIPs and special arrangements
• Know the menu, promotions, operating hours and hotel offerings, and help promote the hotel's restaurants and events
• Follow hotel policies, grooming guidelines and operational procedures, and perform other duties assigned by the Restaurant Manager or Assistant Outlet Manager

Required profile

• Fluency in Russian and English is essential, with excellent verbal communication in both
• Previous experience as a Restaurant Hostess or in a guest-facing hospitality role, preferably in a luxury hotel or fine-dining setting
• Professional appearance, good grooming, and ability to handle multiple tasks in a fast-paced environment
• Flexible to work shifts, weekends and public holidays

Required skills

• Good knowledge of restaurant reservation systems and basic computer operations
• Knowledge of food and beverage operations is an advantage

What we offer

• Medical coverage as per company policy
• Meals on duty
• Discounted room rates via the Heartist card and discounts at restaurants and outlets
• Learning opportunities and development programs through the Academy
• Career growth within the hotel and across Accor's global network