Sales Agent - Debt Settlement (Dubai Branch)

About the role

WUDUH is looking for a Sales Agent for its Dubai branch. The role closes qualified leads through phone-based sales conversations, guiding clients through the debt settlement process and offering tailored financial solutions. It sits at the final stage of the sales process and requires strong persuasion skills, confident objection handling and the ability to drive commitments. Only candidates currently residing in the UAE are eligible to apply.

Key responsibilities

• Review clients' financial situations to assess eligibility for loan alternatives or debt settlement, conduct personal loan searches and determine qualification outcomes.
• Educate clients on creditworthiness, explain loan denial reasons and present debt settlement as a solution; collect hardship details and tailor program proposals.
• Address client concerns about costs, risks and legal implications, and convert leads to enrolled clients.
• Confirm enrollment details, payment plans and banking information, and ensure all required documentation is completed accurately.
• Follow up with leads and clients by outbound calls, SMS and email, and respond promptly to inbound inquiries.
• Track KPIs such as lead conversion rate, enrollment rate, objection handling success and document accuracy, and comply with industry and company standards.

Required profile

• Native-level fluency in English, able to build rapport with a US-based audience.
• Ability to work US business hours (night shift) from the Dubai office.
• Preferred: familiarity with the US credit system, Spanish, a bachelor's degree in Business, Marketing, Finance, Communications or a related field, and experience in a closing role.
• Strong verbal and interpersonal communication, listening and objection handling skills, and ability to work independently and in a team.

Required skills

• Experience with sales processes, CRM tools and outbound sales communication.
• Ability to analyse client financial data and prepare tailored program proposals.

What we offer

• Health insurance and a competitive compensation package.
• Prime central location and continuous learning and development opportunities.
• A dynamic, inclusive and supportive work environment.
• Full-time on-site work, Monday to Friday night shift, with a sixth day based on need.