Sales Associate

About the role

The Sales Associate will maximize ticket sales while delivering an exceptional customer experience for Big Ticket's raffle and prize draws.

Key responsibilities

• Achieve and exceed daily and monthly sales targets.
• Process sales transactions accurately and efficiently.
• Maintain accurate records of sales and reconcile daily transactions.
• Provide a welcoming and engaging experience for all customers.
• Assist customers in understanding raffle prizes, promotions, and product details.
• Handle customer inquiries and resolve complaints professionally.
• Maintain a clean and organized sales environment.
• Support new team members through training and mentorship.

Required profile

• High school diploma or equivalent qualification.
• Minimum one year of experience in sales or customer service, preferably in retail or hospitality.
• Proficiency in English (additional languages are a plus).

Required skills

• Strong communication and interpersonal skills.
• Proven ability to achieve sales targets in a fast‑paced environment.
• Customer service orientation with a problem‑solving attitude.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Basic computer skills for processing sales and maintaining records.