Sales Support Coordinator

About the role

The Sales Support Coordinator will ensure smooth execution of AirQ Limited’s sales and commercial activities, handling everything from lead generation to contract handover. This role provides essential operational support to the Sales Department, maintaining accurate records and timely documentation.

Key responsibilities

• Support sales operations, tender management, vendor registrations, and CRM/ERP administration.
• Maintain sales records, templates, trackers, and reporting tools, and coordinate internal approvals for proposals and contracts.
• Manage supplier registrations, pre‑qualifications, and renewals through customer and procurement portals.
• Coordinate RFIs, RFQs, RFPs, and tender submissions, ensuring compliance and timely delivery.
• Maintain accurate CRM and ERP data (including Odoo), generate reports and dashboards, and automate workflow processes.
• Prepare weekly and monthly sales and commercial reports, monitor pipeline progress, and ensure audit‑ready documentation.

Required profile

• Minimum 3 years of experience in sales support, operations, bid or tender management.
• Experience with government or large corporate procurement registrations and submissions.
• Fluent in Arabic and English, both written and spoken.
• Strong organizational, coordination and documentation abilities.

Required skills

• Microsoft Excel
• Microsoft Office
• CRM systems
• ERP platforms, specifically Odoo