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SAP Technical Delivery & AMS Lead

Akkodis

Senior 🇬🇧 English
Service Management CPI Multi-Bank Connectivity Document Reporting Compliance CPI iFlows SAP S/4HANA Cloud Public Edition Integration monitoring Certificate lifecycle management SAP BTP Change management SAP OSS IAM GRC

وصف الوظيفة

About the role

We are looking for an experienced Senior SAP S/4HANA Cloud Public Edition Technical Delivery & AMS Lead to oversee governance, operational stability and technical delivery of enterprise SAP Public Cloud environments across multiple countries.

Key responsibilities

  • Lead governance and operational oversight of SAP S/4HANA Cloud Public Edition environments.
  • Establish and manage recurring AMS governance activities, service reviews and technical priorities.
  • Monitor incidents, service requests and DevOps tickets, ensuring appropriate escalation and resolution.
  • Coordinate technical and techno‑functional teams to resolve complex platform issues and drive continuous improvement of AMS processes.
  • Lead release and change management for SAP S/4HANA Cloud Public Edition within a 3‑system landscape, including release assessment, testing, deployment and business continuity.
  • Deliver “What’s New” sessions to technical and functional teams and govern technical changes, transports and deployments.
  • Oversee SAP BTP administration, including CPI, Multi‑Bank Connectivity and Document & Reporting Compliance, monitoring iFlows, integrations and overall platform health.
  • Manage SAP OSS activities, technical escalations, S‑User access, certificate lifecycle and e‑Token updates for e‑invoicing compliance.
  • Provide technical advisory and troubleshooting across the SAP platform.
  • Conduct IAM and authorization reviews, support GRC audits and maintain appropriate technical controls.

Required profile

  • Minimum 5 years (60 months) experience in SAP S/4HANA Cloud Public Edition technical delivery and AMS.
  • Proven experience leading release and change management in a multi‑system SAP landscape.
  • Strong background in SAP BTP platform administration and integration monitoring.
  • Experience with IAM, GRC and compliance processes.

Required skills

  • Service Management
  • CPI Multi‑Bank Connectivity
  • Document Reporting Compliance
  • CPI iFlows
  • SAP S/4HANA Cloud Public Edition
  • Integration monitoring
  • Certificate lifecycle management
  • SAP BTP
  • Change management
  • SAP OSS
  • IAM
  • GRC

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