Senior Digital Delivery Specialist

About the role

The Senior Digital Delivery Specialist is responsible for overseeing the efficient distribution of digital products to Emirates Steel Industries (ESA) business stakeholders. The role combines logistics, quality assurance and stakeholder support to ensure digital solutions are delivered on time and meet required standards. Continuous improvement of delivery processes and a strong focus on customer experience are central to the position.

Key responsibilities

• Deliver digital products to ESA business stakeholders.
• Support ESA business units or users to identify and qualify use‑cases requiring a digital product.
• Conduct digital product design assessments and feasibility studies.
• Drive adoption by facilitating integration in downstream applications, updating SOPs, and providing relevant training.
• Partner with ESA business stakeholders and SMEs to develop digital use‑cases.
• Contribute new ideas for innovation and recommend continual improvements.

Required profile

• Bachelor’s or Master’s degree in Physics, Engineering, Mathematics or Computer Science.
• At least 2 years of experience in digital product delivery or advanced analytics.
• Fluent in English (essential) and knowledge of Arabic.